These terms are an agreement between you and Daniel Joseph (“Phantom”, “we”) for use of phantomlive.app, the Phantom account portal and the Phantom desktop app (the “Service”). By creating an account you agree to them.
Accounts
You must provide accurate information and keep your sign-in secure. You’re responsible for activity under your account. If you create an account for an organization, you confirm you’re authorized to bind it to these terms. You must be at least 13 years old to use Phantom, and if you are under 18 (or the age of majority where you live), a parent or guardian must agree to these terms for you.
Subscriptions and Billing
- Phantom is offered as a monthly or yearly subscription. Team plans are billed per user.
- New subscriptions may include a free trial. Unless you cancel before it ends, your payment method is charged at the end of the trial.
- Subscriptions renew automatically until cancelled. You can cancel anytime from your account. Access continues until the end of the paid period.
- Prices may change with at least 30 days’ notice before your next renewal.
- Taxes may apply based on your location.
Refunds
You can try Phantom free before you pay, so payments are generally non-refundable, including for partial billing periods. When you cancel, you keep access until the end of the period you paid for and you are not charged again. If you were charged by mistake (for example, a renewal you cancelled in time, or a duplicate charge), email support@phantomlive.app within 30 days and we will refund it. Nothing here limits any refund rights you have under the law where you live.
Your Content and Audio
You keep all rights to your content. You are responsible for having the necessary licenses for any audio, stems or songs you use with Phantom, including the license terms of providers such as MultiTracks.com and CCLI. Phantom does not host or distribute your audio.
Acceptable Use
Don’t misuse the Service. That includes reverse engineering it except as allowed by law, interfering with its operation, sharing an account beyond your plan’s users, or using it to infringe others’ rights.
Third-Party Services
Phantom works with Planning Center, Ableton Live and other third-party products. Their use is governed by their own terms, and we’re not responsible for them. Phantom is not affiliated with Ableton AG or Planning Center.
Live Use
Phantom builds show files ahead of time. Always review and rehearse your show before a live performance. The Service is provided “as is”, and to the extent permitted by law we disclaim all warranties, including fitness for a particular purpose.
Limitation of Liability
To the extent permitted by law, Phantom is not liable for indirect, incidental or consequential damages, and our total liability is limited to the amount you paid us in the 12 months before the claim.
Termination
You can stop using Phantom at any time. We may suspend or end access for violations of these terms. Sections that by their nature should survive termination will survive.
Changes
We may update these terms. We’ll post the new version here and, for material changes, notify account owners by email.
Governing Law
These terms are governed by the laws of the State of California, USA.
Contact
support@phantomlive.app · Daniel Joseph, Murrieta, California, USA